Multilingual Call Centre and BPO from South Africa — 35+ Languages
All 11 official South African languages. French. Arabic. Dutch. Portuguese. Swahili. One BPO partner, one account manager, one reporting dashboard. #4 BPO in South Africa by Outsource Accelerator 2026.
Languages Covered
South Africa's linguistic diversity is unlike any other outsourcing destination. One SA team can serve your customers across Africa, Europe and the Middle East.
11 Official South African Languages
Pan-African Languages
European Languages
Middle East and Asia
Omnichannel Support in Every Language
Voice — Inbound
Customer service, technical support, sales enquiries, complaint handling
Voice — Outbound
Sales calls, appointment setting, surveys, collections
Multilingual email support with SLA management and QA monitoring
Live Chat
Real-time website chat in the customer's preferred language
WhatsApp Business
High-volume WhatsApp support — the dominant channel across Africa
Social Media
Twitter/X, Facebook, Instagram and LinkedIn in multiple languages
One SA Hub for Pan-African Market Penetration
If your company is entering or expanding across Africa, Corpshore offers something no European or Asian BPO can: a single delivery hub that covers Southern, Eastern, Western and Northern Africa through one team. Zulu and Swahili from the same floor. Arabic and Afrikaans from the same account manager.
Combined with our 17 international hubs across Asia, Europe and Latin America, Corpshore can provide follow-the-sun multilingual coverage on a 24/7 basis.
Multilingual Call Centre South Africa — FAQ
Which languages does Corpshore's call centre support?
Corpshore supports all 11 official South African languages (Zulu, Xhosa, Afrikaans, Sepedi, Setswana, Sesotho, Tshivenda, Siswati, isiNdebele, Southern Ndebele and English) plus over 25 additional languages including French, Arabic, Dutch/Flemish, Portuguese, Mandarin, Swahili, Hausa and German.
Why use a South African multilingual call centre instead of a European one?
South Africa has a unique combination of African and European language capacity. SA agents speak both the African languages needed for pan-African market penetration and the European languages (English, French, Dutch, Portuguese) needed for international clients — all in one location, at significantly lower cost than European call centres.
Can Corpshore support pan-African customer service across multiple countries?
Yes. Corpshore is uniquely positioned to serve pan-African market strategies. Our SA call centre covers Southern Africa (Zulu, Xhosa, Afrikaans, Sesotho), East Africa (Swahili, English), West Africa (French, Hausa) and North Africa (Arabic, French) from a single location.
What channels does Corpshore's multilingual BPO cover?
Corpshore handles voice (inbound and outbound), email, live chat, social media, WhatsApp and SMS across all supported languages. Omnichannel multilingual support is available from a single account manager and unified reporting dashboard.
Speak to Your Customers in Their Language
Tell us which languages, channels and markets you need to cover. We respond within one business day.