Legal, Privacy and Policies

1. About This Notice

This privacy notice applies to Corpshore South Africa, operating under Corpshore Solutions Corporation, for the website corpshore.co.za and all associated services.

Entity Details

• Entity: Corpshore South Africa (operating under Corpshore Solutions Corporation)
• SA Registration Number: [To be provided by client]
• POPIA Registration: [To be provided by client — Information Regulator registration number]
• Information Officer: [To be provided by client]
• Contact: info@corpshore.solutions

2. Information We Collect

We collect personal information in the following categories:

• Contact information: name, email address, telephone number, job title and company name
• Employment information: CV, cover letter, province, language skills and professional history (for applicants)
• Transaction data: service enquiry details, company type and estimated team size
• Communication data: email and telephone records relating to enquiries
• Website interaction data: pages visited, features used, session duration and UTM parameters

Special categories (race, health, biometric data) are not processed without explicit consent in terms of POPIA Section 26.

3. How We Use Your Information

We process personal information on the following lawful bases under POPIA Section 11:

• Consent (Section 11(1)(a)): where you have given specific consent, for example marketing communications
• Contractual necessity (Section 11(1)(b)): to respond to enquiries and fulfil service agreements
• Legal obligation (Section 11(1)(c)): to comply with POPIA, the BCEA, the LRA, EEA and SARS obligations
• Legitimate interest (Section 11(1)(f)): for business analytics, security and fraud prevention
• Public interest (Section 11(1)(e)): where applicable under South African law

4. Cookies and Website Tracking

This website uses two categories of cookies and session storage:

• Functional cookies (always on): necessary for the website to operate, including consent preference storage
• Analytics cookies (opt-in): Google Analytics, enabled only after you accept. These track anonymous usage patterns.

Session storage notice: Our website uses session storage to capture user interaction data that is shared with our CRM system when you submit an enquiry. This data includes pages visited, features interacted with and time on site. This processing is based on legitimate interest and you are informed of it by this notice.

5. Sharing Your Information

We share personal information only with sub-processors who provide necessary infrastructure services:

• Zoho Corporation: CRM (lead management) and Recruit (candidate management)
• Vercel Inc: Website hosting and deployment infrastructure
• Hostinger: DNS and origin services
• GitHub: Code repository (no personal data stored)
• Google Analytics: Website analytics (opt-in only, anonymised)

All international transfers of personal information are governed by POPIA Section 72. Adequate protection is confirmed by contractual clauses or the sub-processor's applicable data protection certification.

6. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

• Right to access (Section 23): you may request a description of the personal information we hold about you
• Right to correction (Section 24): you may request correction of inaccurate or incomplete personal information
• Right to object (Section 11(3)): you may object to processing based on legitimate interest
• Right to deletion (Section 24): you may request deletion of personal information where processing is no longer necessary

Submit rights requests to info@corpshore.solutions. We will respond within 30 days in terms of POPIA Section 23.

7. Information Regulator of South Africa

If you believe your rights under POPIA have been infringed, you have the right to lodge a complaint with the Information Regulator:

8. Cookie Policy

This website uses cookies in compliance with the Electronic Communications and Transactions Act 25 of 2002 (ECT Act) and the POPIA consent framework.

Functional Cookies

These cookies are strictly necessary for the website to function. They include cookies that store your consent preferences and session state. They cannot be disabled without affecting site functionality.

Analytics Cookies

Analytics cookies (Google Analytics) are set only after you explicitly consent via the cookie consent banner. They collect anonymised data on page views, session duration and device type. You may withdraw consent at any time by clearing your browser cookies and declining on the next visit.

No third-party advertising, tracking or social media cookies are placed on this website without your consent.

9. Terms of Use

Governing Law and Jurisdiction

These terms are governed by the law of the Republic of South Africa. Any disputes arising from use of this website will be subject to the exclusive jurisdiction of the South Gauteng High Court, Johannesburg.

Applicable Legislation

• Electronic Communications and Transactions Act 25 of 2002
• Consumer Protection Act 68 of 2008
• Copyright Act 98 of 1978
• Trade Marks Act 194 of 1993

Intellectual Property

All content on corpshore.co.za, including text, graphics, logos and data, is owned by or licensed to Corpshore Solutions Corporation. Reproduction without written permission is prohibited.

Limitation of Liability

Corpshore South Africa provides website content for informational purposes only. We make no warranties regarding accuracy or completeness and accept no liability for decisions made based on website content.

10. B-BBEE Disclosure

Corpshore South Africa holds Broad-Based Black Economic Empowerment (B-BBEE) contributor status. Our verified B-BBEE certificate is available on request to clients, procurement officers and government departments.

• B-BBEE Status: Contributor
• Empowering Supplier: To be confirmed
• Certificate requests: info@corpshore.solutions

11. Lines of Business

Corpshore South Africa operates across the following regulated and unregulated service lines:

• Business Process Outsourcing (BPO)
• IT Outsourcing
• AI and Data Services
• Finance and Accounting Outsourcing
• HR Outsourcing
• Recruitment Process Outsourcing (RPO)
• Employer of Record (EoR)
• Sales and Lead Generation
• Knowledge Process Outsourcing (KPO)
• Debt Collection (compliant with Debt Collectors Act 114 of 1998)

12. Complaints and Dispute Resolution

13. Effective Date and Updates

Version: 1.0 Effective: [Publication date: TBC]

We reserve the right to update this notice at any time. We will notify registered users of material changes via email. To subscribe to policy update notifications, email info@corpshore.solutions.